Maintenance: Preventive & Predictive

Using a Smart Platform (Insights)

At Telstar, we offer specific Service Level Agreements (SLAs) focused on the optimization and management of the lifecycle of our equipment. To achieve this, we have over 150 qualified professionals with high technical expertise located in different strategically positioned geographical areas, providing greater coverage and proximity for our clients.

A man validating on a tablet inside a facility.

Scheduled or preventive maintenance, remote support and equipment monitoring, spare parts management, and predictive maintenance through an intelligent platform (Insights), among others, are services we offer within our SLAs.

Preventive Maintenance

Preventive maintenance routines are designed in collaboration with the client, adapting to the specific conditions of equipment use. Through joint planning with customer service, strategic actions are implemented to ensure optimal operation and extend the lifespan of the equipment, optimizing operational efficiency and reducing long-term costs. This synergy between providers and clients results in sustainable and lasting performance.

Insights, Smart Maintenance Platform

An intelligent digital platform designed for predictive maintenance of equipment in the pharmaceutical industry. It uses a condition-based maintenance module, involving real-time monitoring of the equipment’s status to optimize maintenance activities.

This IoT solution provides a unified platform for the user displaying key data, trends, alarms, notifications, reports, and findings in easily understandable formats that enable users to comprehend data immediately, fostering data-driven management and decision-making. It offers a configurable framework to define rules driving condition-based maintenance.

Benefits

This approach offers several benefits over traditional time-based or reactive maintenance strategies, such as:

Improves equipment availability and extends its lifespan.
Optimizes maintenance operations through data-driven decisions.
Reduces downtime and increases productivity.

Key Features

The platform is non-intrusive and allows proper scheduling of Maintenance, Repair, and Operations (MRO) through the following features:

Customized equipment groupings.
Real-time data of equipment and historical information about its status, alarms, and notifications.
Visualization and management of KPIs.
Creation and editing of new rules linking KPIs and equipment tag directions to feed the condition-based module.
Analytical tools to compare different trends or KPIs.
Notification advisor, internal and external communication tool.
Generation, configuration, and publication of reports.
Audit trail system.
User access protection and management.